The Five Most Common COI Compliance Red Flags

1. Missing or Expired Policies

One of the most common—and most dangerous—issues is coverage that does not extend through the full contract period. A COI may appear valid at onboarding but expire mid-project.

Why it matters: If an incident occurs after coverage has lapsed, your organization may be left unprotected. Expired policies create silent gaps that often go unnoticed without continuous monitoring.

2. Mismatched Coverage Limits

A COI may list insurance limits that fall short of contractual requirements. This can happen when vendors reuse older certificates or submit policies designed for smaller engagements. 

Why it matters: In the event of a claim, insufficient limits may prevent full recovery of damages—leaving your organization responsible for uncovered costs.

3. Missing Additional Insured Endorsements

Many contracts require vendors to name your organization as an additional insured. A COI alone does not guarantee that the endorsement exists or is properly worded.

Why it matters: Without a valid additional insured endorsement, your organization may not be protected under the vendor’s policy, even if a claim is related to their work.

4. Waiver of Subrogation Omissions

Waivers of subrogation are often required to prevent a vendor’s insurer from pursuing recovery against your organization. These waivers are frequently missing, incomplete, or incorrectly documented.

Why it matters: Absent or incorrect waivers can increase your exposure to claims and litigation, undermining the intent of contractual risk transfer.

5. Unrated or Poorly Rated Carriers

COIs issued by insurers with low or no AM Best rating introduce an additional layer of risk that’s often overlooked during manual reviews.

Why it matters: If a carrier lacks financial stability, there is a greater risk it may not be able to pay claims when needed—leaving coverage effectively meaningless.

Why Manual Reviews Fall Short

A more effective approach combines consistency, automation, and real-time visibility.  Modern compliance platforms can: 

  • Automatically scan COIs using OCR technology
  • Validate coverage against contract-specific requirements
  • Flag missing endorsements and coverage gaps instantly
  • Monitor expiration dates continuously 
  • Alert vendors and internal teams before issues escalate

By standardizing how COIs are reviewed and tracked, organizations eliminate guesswork and reduce dependence on manual intervention. 

Turning Red Flag Detection Into Risk Prevention

Catching COI red flags early allows teams to address issues before work begins—or before coverage lapses mid-contract. Instead of reacting to problems after a loss occurs, organizations can enforce requirements proactively and maintain stronger risk controls. 

When compliance processes are automated and centralized, red flags become visible signals rather than hidden liabilities.

How Ebix RCS Helps

Ebix Risk Compliance Solutions (RCS) automates COI intake, validation, and tracking across your entire vendor network. Using OCR scanning, rules-based validation, and real-time dashboards, RCS identifies compliance red flags quickly and consistently—without manual review.  Automated alerts notify vendors of deficiencies, renewal reminders prevent lapses, and centralized visibility ensures your team always knows where coverage stands. 

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Certificates of Insurance (COIs) are intended to provide peace of mind—but too often, they create a false sense of security. On the surface, a COI may look complete and compliant. In reality, small oversights and inconsistencies can leave organizations exposed to uncovered claims, contractual disputes, and costly delays.  Understanding the most common COI compliance red flags—and why they matter—is essential for any organization managing vendors, contractors, or third-party partners at scale. .

 

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